Accounting Flow Podcast

How this firm owner built automation to achieve an increased client retention rate in his firm

October 28, 2023 Financial Cents Season 1 Episode 21
Accounting Flow Podcast
How this firm owner built automation to achieve an increased client retention rate in his firm
Show Notes

In this eye-opening episode, Korey Cournoyer, the Director of Corporate Development & Strategy at Growth Lab Financials, joins host Roman Villard to discuss the process for building efficient automation for your firm.

Their conversation covers how to leverage automation tools to serve clients better while improving retention, challenges firm owners face and how to navigate them.